Suite 1, 1st Floor, Blue Pit Mill Business Centre Queensway, Rochdale
Lancs
OL11 2PG
Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Website
Phone: 01706 717971
Fax: 01706 759954
Welcome To On The Spot Secretarial Services

We offer a variety of secretarial services from telephone answering to full diary management and mail handling. As a Professional Telephone Answering service, why not let us look after your inbound calls?

Our Services
To get more information about our wide array of services, that interest you.

• Telephone Answering • Short Term Cover • Mail Accommodation
• Diary Management • Virtual Secretary

Our Packages
You can see a list of our packages here, to get information about an individual package.

• Basic • Intermediate • Deluxe • Premier

 

Our Services
We offer an array of services from telephone answering right up to our premier business support package. To read more about our services, choose one from the list below:

• Telephone Answering
• Short Term Cover
• Mail Accommodation
• Diary Management
• Virtual Secretary

To discover how to take advantage of our services, visit our packages page to discover which is best for you, or contact us now on 01706 717971.

Telephone Answering

A small dedicated team, who are able to act as a first point of contact when your clients call. We provide you with your own private telephone line and number, and we will answer each call promptly and professionally with your own personalised company greeting.

Calls can be transferred to you personally or we can take a message on your behalf and immediately forward them to you via email, text messaging, fax or to your voicemail.

We can tailor this service to suit your requirements and guarantee to provide the following:

• Operating between 8.45am and 5.00pm Monday to Friday, we can ensure that you will never miss that important call.
• Answer your calls promptly and professionally by your Company name.
• Transfer important calls directly to you if you wish - wherever you are in the world!
• Screen your calls to get rid of unwanted telephone sales.
• Be pro-active for your business by responding to customers when you are unavailable.
• Basically - we will be your company's Secretary.
  

Short Term Holiday Cover
The Personal Telephone Answering Service to cover you and your business while you relax on holiday.
Whether it is for a short break in the country, a few days in Paris or a fortnight with the family in the sun we all need a break from time to time. But who will answer your calls while you're away? Do you still trust an answerphone? Who leaves messages on those anymore?

What Does It Say About Your Business?
We can provide a professional PA to answer all your calls in your company name while you are away. We will log every message and provide you with a written report via Email or FAX when you return. Whilst we wouldn't want to disturb your relaxation time, if you want us to, we can even send urgent text messages to your mobile wherever you are. The important thing is that we can provide you with peace of mind because while you are away, calls from clients or prospective customers will be professionally answered and their enquiries dealt with efficiently.

Administrative Service

Do you ever need to outsource your admin? Such as minutes of a meeting, lease agreements, contracts etc. On the Spot also operates a short term administrative service where our team are available to take care of any paperwork on an adhoc basis. All of the services offered under the 'Virtual Secretary' option are available separately should you require them.
 

Mail Accommodation Service

Mail Accommodation Service. This entitles you to use our address as well as our fax number on letter headings and sales literature as a mailing location for your customers. Any mail received for your company will then be forwarded to you on the same day. Alternatively, the mail can be collected from our premises at any time, with no extra charge.

The Mail Accommodation service is available as part of the Premier Package, or as an optional extra.

To discover how to take advantage of our services, visit our packages page to discover which is best for you, or contact us now on 01706 717971.

 

Diary Management

This service provides your business with your own personal secretary who will control your diary on a daily basis. We will manage your diary more effectively by organising your appointments, Company meetings and daily schedules. We will even find you the best locations to entertain your clients or that "special person" on Birthdays, anniversaries etc. This will save hours per week, calling people to establish their availability and provides a simple yet powerful service for managing your long-term activities such as holidays, training and seminars etc.

The Dairy management service also means that your telephone is not blocked with appointment making or cancellation calls, freeing it up for other such important activities.

The Diary Management service is available as part of the Premier Package, or as an optional extra.

To discover how to take advantage of our services, visit our packages page to discover which is best for you, or contact us now on 01706 717971.

Virtual Secretary

Wherever you are in the world, whatever you are doing, On The Spot can keep in touch with your callers. Your professional company image will be maintained at all times by your personal virtual secretary, leaving you to get on with other things. Your Virtual Secretary will take care of all your company administration, managing your whole business, including accounting, banking etc. Our comprehensive administrative support allows your secretary to communicate direct to your customers. The service includes:

• Letter writing
• Audio/Copy typing
• Reports, Presentations
• Mail Merge/Databases
• Send promotional material
• Photocopying/Faxing
• Book and confirm appointments
• Minutes of a meeting
• Curriculum Vitaes
• Email customers from a personalised company email address
• Telemarketing for new business